Privacy Policy

Fleurhive Privacy Policy

Last Updated: 10-10-2023

Introduction

This Privacy Policy outlines how Fleurhive (referred to as "the Site," "we," "us," or "our") manages, utilizes, and discloses your personal information when you engage with our services, make a purchase from https://www.fleurhive.com/ (the "Site"), or communicate with us in any form (collectively, the "Services").

Agreement to Policy

By accessing and utilizing any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you disagree with the policy, please refrain from using our Services.

Policy Updates

We may modify this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on the Site, and the "Last updated" date will be amended.

Information Collection and Usage

How We Collect Your Data

We gather personal information from various sources to provide the Services, adhering to the practices outlined below. The specific information collected depends on your interaction with us.

Types of Personal Information Collected
  • Direct Information: Includes basic contact details, order information, account data, shopping, and customer support information.
  • Usage Data: Information about your interaction with the Services, collected through cookies and similar technologies.
  • Third-Party Information: Data obtained from third parties, such as Shopify and payment processors.

Utilization of Personal Information

  • Service Provision: To facilitate transactions, maintain your account, and provide Services.
  • Marketing: For promotional purposes and personalized advertising.
  • Security: To safeguard against fraudulent or illegal activities.
  • Communication: To offer customer support and enhance our Services.

Cookies

We employ Cookies to enhance and power our Site and Services. For detailed information about the Cookies utilized in relation to our Shopify store, visit Shopify's Cookie Policy.

Disclosure of Personal Information

We may disclose your personal information to third parties under certain circumstances, adhering to this Privacy Policy. This may include vendors, business partners, and in legal or business transaction contexts.

User-Generated Content

User-generated content, such as product reviews, is publicly accessible and not governed by this Privacy Policy.

Third-Party Websites and Links

We are not responsible for the privacy practices of third-party websites linked to our Site.

Children's Data

We do not intentionally collect information from children and request parents or guardians to contact us if a child has provided us with their data.

Security and Retention

While we strive to protect your information, no security measures are foolproof. The retention period of your data is contingent on various factors, such as legal obligations and service provision.

Your Rights and Choices

You may have rights regarding access, deletion, correction, and portability of your personal information, depending on your location. To exercise these rights, contact us using the details provided below.

Complaints

For complaints regarding our data processing, contact us directly. If unsatisfied with our response, you may have the right to escalate the complaint to your local data protection authority.

International Users

We may transfer and process your personal information outside your resident country, adhering to recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Contact Us

For inquiries or to exercise your rights, email us at info@fleurhive.com or reach us at Beitelstraat 4, Edam, Noord-Holland, 1135KX, Netherlands. (KvK/CoC Amsterdam: 76374467)